Policy

Resolving Professional Differences policy

This policy identifies potential areas of disagreement, guidance on preventing disputes and procedures to be followed when disagreements or disputes cannot be resolved through discussion and negotiation between professionals at front line level.

This was formerly referred to as the Escalation Policy.

     Resolving Professional Differences Policy and Flowchart

OSCP Complaints Policy and Procedures

This policy outlines the criteria for complaints which may be considered by Our Safeguarding Children Partnership (OSCP) and how OSCP will deal with such complaints. A  flow chart is included.

     OSCP Complaints Policy and OSCP Procedure

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