Resolving Professional Differences policy
This policy identifies potential areas of disagreement, guidance on preventing disputes and procedures to be followed when disagreements or disputes cannot be resolved through discussion and negotiation between professionals at front line level.
This was formerly referred to as the Escalation Policy.
Resolving Professional Differences Policy and Flowchart
OSCP Complaints Policy and Procedures
This policy outlines the criteria for complaints which may be considered by Our Safeguarding Children Partnership (OSCP) and how OSCP will deal with such complaints. A flow chart is included.
OSCP Complaints Policy and OSCP Procedure