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Accessibility statement

What is website accessibility?

The World Wide Web Consortium (W3C) is the organisation responsible for developing web standards. The W3C states that: "Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them."

For a full definition, and to see what accessibility means for all website users, please see the W3C website.


This website is run by Cornwall and the Isles of Scilly OSCP. While we try to make new content accessible to all users, we can't guarantee that every part of each site page will meet everyone's accessibility needs. We want as many people as possible to be able to use our website.

That means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

Our website also features in-built tools to enable users to alter the way content is viewed using standard templates, e.g. the ability to alter text size.

Standard web browsing software offers options to allow users to alter the way they view content, and we do not deliberately override these options. Our websites explain how to use these tools.

Changing Browser Settings

AbilityNet has advice on making your device easier to use if you have a disability. 

AbilityNet My Computer My Way offer 'how to' guides to make your device easier to use.

The guides offer step by step instructions on how to adapt your phone, computer or tablet to meet your needs. You can search for a specific need (e.g. making text larger) or filter the guides based on your symptoms (e.g. hand tremor) or condition (e.g. dyslexia).

Learn how to change browser settings to improve accessibility.

How accessible is our website

We have tested our website and found it to be accessibility compliant.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email us: ciosscp@cornwall.gov.uk

We’ll consider your request and get back to you in 7 days.

Technical information about this website’s accessibility

We are committed to making the Safeguarding Bedfordshire website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version V2.2 (WCAG V2.2) AA standard, due to the non-compliances listed below.

Non-Accessible Content

The content listed below is non-accessible for the following reasons. 

  1. Element IDs are not unique to the page

Non-compliance with the accessibility regulations

We plan to fix the Parsing issues by 04 October 2024.

Content that is not within the scope of the accessibility regulations.

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, get in touch with us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

[Note: if your organisation is based in Northern Ireland, refer users who want to complain to the Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.]

Get in touch

If you find a piece of content which you feel is not accessible, or if you would like any content in another format, please contact us. We will do what we can to make the requested information available in an accessible format.

Email: ciosscp@cornwall.gov.uk

Preparation of this accessibility statement

This statement was prepared on 04/04/2024. It was last reviewed on 04/04/2024. This website was last tested on 04th April 2024. The test was carried out by WAVE web accessibility evaluation tool and SiteImprove accessibility checker as well as WebAim Contrast Checker. This test involved a combination of automated and manual testing.

We also do manual checks using the Government Digital Service checklist.

We tested the Home page, About us page and Campaigns page.


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