How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

Use the link here to access the Portal Form
Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

Safeguarding Adults Review (SAR) Framework

The Cornwall and Isles of Scilly Safeguarding Adults Board's Safeguarding Adults Review (SAR) Framework sets out the local arrangements for conducting Safeguarding Adult Reviews in accordance with the Care Act 2014. The framework provides a structured approach to reviewing cases where an adult with care and support needs has died or experienced serious abuse or neglect, and there are concerns about how organisations worked together to safeguard them.

The purpose of a SAR is to identify learning and improve practice, rather than to apportion blame. The framework outlines the processes for referrals, decision-making, review management, family involvement, report publication, and dissemination of learning, while promoting independence, transparency and multi-agency collaboration.

The guidance also sets out how recommendations are monitored and implemented to ensure that learning leads to improvements in safeguarding practice, partnership working and outcomes for adults at risk.

Please note: This framework is currently under review to ensure it reflects current legislation, national guidance, local learning, and emerging best practice in Safeguarding Adult Reviews.