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How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

Can the Portal QR code

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

  • Use the link here to access the Portal Form
  • Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

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Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

Sharing Learning from Safeguarding Adult Reviews: What Good Practice Looks Like

Sharing Learning from Safeguarding Adult Reviews: What Good Practice Looks Like

Safeguarding Adult Reviews (SARs) are a vital tool for improving how agencies work together to safeguard adults. However, learning from SARs is only meaningful if it is effectively shared, understood, and embedded into everyday practice.

This section sets out what good practice looks like when sharing and embedding SAR learning across the partnership. It highlights the importance of moving beyond simply publishing reports, towards creating a strong learning culture where reflection, discussion, and continuous improvement are actively encouraged.

Effective approaches to sharing SAR learning include engaging practitioners through training, reflective discussions, and learning events, as well as capturing feedback to understand how learning is being received and applied. Importantly, learning should also be informed by lived experience ensuring that the voices of individuals and families help shape improvements.

Alongside this, organisations should use quality assurance processes, such as audits and performance data, to test whether learning is leading to measurable change. Monitoring the delivery of action plans and identifying examples of good practice are also key to demonstrating impact and reinforcing positive behaviours.

Together, these approaches help ensure that SAR learning is not only shared, but translated into safer, more effective practice and better outcomes for people.

Sharing SAR Learning

Measuring the impact of SAR learning