How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

Use the link here to access the Portal Form
Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

Adult Safeguarding Prevention Strategy 2024

The Cornwall and Isles of Scilly Safeguarding Adults Board's Adult Safeguarding Prevention Strategy sets out a partnership approach to preventing abuse and neglect before harm occurs. The strategy promotes early identification of risk, reducing vulnerability, and strengthening protective factors through collaborative working across agencies, communities and services.

Informed by learning from Safeguarding Adult Reviews, trauma-informed practice and Think Family approaches, the strategy recognises the impact of factors such as social isolation, disability, mental ill-health, substance misuse and health inequalities on an individual's vulnerability to abuse and neglect.

The strategy focuses on raising awareness, strengthening partnerships, engaging communities, and embedding consistent safeguarding practice across all organisations. It places the voice and experiences of adults at the centre of prevention activity and promotes the principles of Making Safeguarding Personal.

Overall, the strategy aims to create a culture of prevention across Cornwall and the Isles of Scilly, helping agencies work together to reduce abuse and neglect, support safer communities, and enable adults with care and support needs to live healthy, independent and fulfilling lives.

View the Adult Safeguarding Prevention Strategy 2024 pdf