How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

Use the link here to access the Portal Form
Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

Making Safeguarding Personal (MSP) - 7 Minute Briefing

The Cornwall and Isles of Scilly Safeguarding Adults Board's Making Safeguarding Personal (MSP) 7 Minute Briefing provides an introduction to the principles of person-led and outcomes-focused safeguarding. It promotes an approach that places adults at the centre of safeguarding conversations, ensuring that their views, wishes, strengths and desired outcomes shape decision-making and interventions.

The briefing explains the six safeguarding principles of empowerment, prevention, proportionality, protection, partnership and accountability, and supports practitioners to balance the need to protect individuals from harm while respecting their rights, choices and independence.

It also highlights the importance of professional curiosity, advocacy, mental capacity considerations and effective multi-agency working to ensure safeguarding responses are meaningful, personalised and focused on achieving outcomes that matter to the individual.

Overall, the guidance encourages a strengths-based, relationship-focused approach to safeguarding that promotes dignity, choice, wellbeing and positive outcomes for adults with care and support needs.