How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

Use the link here to access the Portal Form
Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

Self Neglect and Hoarding 2024 Launch

The integrated health safeguarding services, safeguarding adult board colleagues and partner agencies held sessions in October 2024 to discuss the newly updated joint self-neglect and hoarding policy.

Self-neglect remains one of the main safeguarding themes seen nationally as well as locally, it is vital people struggling to manage their care and support needs and tasks of daily living get the support they need from the services best placed to help them.

The policy can be found here and there is a handy bite size guide here.

During the sessions feedback from practitioners was the need to develop the risk assessment management tool to an editable and accessible document, which can be found here Risk Assessment

The sessions were delivered by representatives from CFT/RCHT and SAB and were looking at some of the patient/service user stories that have led to the update and think about how the new risk assessment tool can be practically applied when there are concerns around self-neglect. The sessions were very well received with over 100 attendees on each session. A copy of the presentation slides are here: Self-neglect policy launch slides