How to get help and support

Adult Social Care

Use the online contact form or call 0300 1234 131

01872 326433 - for use by professionals / practitioners only
(Adult Safeguarding Triage Team)

To raise a safeguarding concern:

Use the link here to access the Portal Form
Or scan this QR code with any smart device

What if I have safeguarding concerns about an adult on the Isles of Scilly?

Contact the Council of the Isles of Scilly Adult Social Care department on 0300 1234 105 or if out of hours, on 01720 422699.

Safeguarding Children

Telephone: 0300 1231 116

Out of hours telephone: 0300 1234 100

The out of hour’s service runs from Monday to Thursday 5.15pm (4.45pm on Fridays) until 8.45am weekdays and for 24 hours on Saturday and Sunday.

Website: Safeguarding Children website

High Risk Behaviour multi-agency Policy and Panel Referral Form

Cornwall and Isles of Scilly Safeguarding Adults Board produced a multi-agency High Risk Behaviour Policy in relation to self-neglect in consultation with Safer Cornwall. The policy was developed as a multi-agency framework of support and escalation related to complex and high risk behaviours in response to learning from Safeguarding Adult Reviews and other local reviews. The High Risk Behavior Policy complements the multi-agency Self-Neglect Policy and best practice guidance and Hoarding Protocol. The Policy is currently under review to ensure it remains fit for purpose and will be refreshed in 2024-25.

The High-Risk Behaviour Panel (HRBP) is an operational group that operates as part of a framework to facilitate effective working with adults who are exhibiting high risk behaviour and/or self-neglect. The panel does not sit under SAB governance but is multi-agency in that it is not owned by any specific organisation. It offers practitioners a reflective space for consultation, reconciliation, problem solving and agreement in cases where the levels of risk raise concerns and may make recommendations that require alternative resources/ further financial commitments and may seek to reverse previous decisions.

Professionals who want to make a referral to the panel should review the policy and ensure they have taken the appropriate steps detailed in section F: The Referral Process. Referrals are made by completing and emailing the High Risk Behaviour Referral Form to Highriskbehaviourpanel.referrals@cornwall.gov.uk

The referral will undergo a screening process prior to review at a HRBP meeting and referrers will be asked to attend to present the case. These currently take place fortnightly via Microsoft Teams.