Coronavirus Covid-19 Useful information

We want to make sure the most vulnerable are safe when they are self-isolating as well as generally keeping safe so here are some things to think about if you or someone you know needs or are offered support during this time:

Trading Standards is warning people to remain vigilant following a rise in COVID-19 related scams.

For more information visit Trading Standards also provide helpful information on ‘What Is A Scam?’ Be mindful of clicking on links in emails or messages, paying for items online from companies you have not researched and giving money people money or bank details. More information can be found at:

Never give your personal detail including your Bank Card and Pin number to people for to do your shopping. A warning has been issued for people to beware of and avoid loan sharks during the COVID-19 pandemic: visit more information on how to spot a loan shark.

Domestic abuse cases are expected to increase  due to the impact of Covid-19. Live Chat is a web-based support service that is available to victims in Devon and Cornwall 24 hours a day, seven days a week. To access this anonymous, confidential and free service visit or visit the Victim Care website Also available are informational videos with tips and hints for people living with domestic abuse on the Safer Cornwall Facebook pages.

For Information on how Cornwall Council is supporting residents and businesses, as well as information on affected services visit Information about Covid19 or look in national guidance and publications in regard to Covid-19 for information that is updated daily. 

People Hub is being introduced to provide practical support in response to the Covid-19 pandemic, offering information on employment, training and skills, and signposting for individuals in Cornwall. A telephone hotline 0333 0150699 is available between 10am–5pm, Monday–Friday, with an out-of-hours messaging service.

And remember:
If you’re an adult experiencing abuse or neglect if you’re concerned about an adult who may be experiencing abuse or neglect, contact us on 0300 1234 131 or email



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Access Team

0300 1234 131 Option 3

01872 326433
(Adult Safeguarding Triage Team)